Lemon Zest Creative ltd its corporate and social responsibilities to its customers, suppliers, employees and other stakeholders and is committed to conducting business in a manner which achieves sustainable growth whilst fulfilling legal and moral obligations.

We aim to achieve our business objectives in a caring and responsible manner recognising the economic, social and environmental impacts of our activities.

Business Principles and Code of Ethics

We are committed to ensuring that our business is conducted in all respects according to the highest ethical and professional standards, taking into account government legislation.

Environment

We seek to minimise the environmental impact of our activities through the prevention of pollution, minimizing waste, and good environmental management practices, using environmental management systems. We are committed to conducting our activities and operations in line with current legislation and best environmental practice seeking continual improvement and innovation within all businesses and activities.

Health and Safety

We are committed to high standards of health and safety, recognising our duty and the benefits of providing safe working conditions. We aim to achieve continuous improvement in health & safety performance through the use of robust, and where applicable, audited our health and safety management systems on a regular basis.

Transport

Lemon Zest Creative accepts that motor vehicles are responsible for significant emissions to the atmosphere and by reducing distances travelled; we can benefit the environment and the health of our staff and the general public. Our policy is to operate the most energy efficient vehicles and to keep client visits down to a minimum.

Suppliers

We regard suppliers as our partners and work with them to achieve our aspirations in the delivery of products and services. Lemon Zest Creative is committed to working with its suppliers to understand where products are sourced and ensure that the principals of environmental sustainability are upheld. Lemon Zest Creative works to ensure that the welfare of workers and labour conditions within our supply chain and meet or exceed recognised standards.

Customers

We recognise that our business and livelihood depends upon our customers. Every employee is responsible for ensuring that customer contact is professional and appropriate. We aim to ensure that our customers receive the level of service and quality of product they have come to expect from Lemon Zest Creative.

Community

We endeavour to contribute to the communities in which we operate, particularly those neighbouring our sites, through the support of community initiatives and local charities. Each employee is encouraged to develop programmes, which address the needs of their local community alongside the contributions that Lemon Zest Creative makes annually to local charities.

Employees

We provide equal opportunities to all existing and prospective employees recognising that our reputation is dependant on the quality, effectiveness, and skill base of our employees. We are committed to the fair and equitable treatment of all our employees and specifically to prohibit discrimination on the grounds of race, religion, sexual orientation, nationality, or ethnic origin.

Opportunities are available to disabled persons in accordance with their abilities and aptitudes on equal terms with other employees.

Lemon Zest Creative Limited is a private limited company, registered in England and Wales with number 5080428 whose registered office address is at Royal Bank of Scotland Chambers, Market Street, Leigh, Lancashire, WN7 1ED.

Any complaints, comments or questions about the Corporate Responsibility Policy should be directed to the Managing Director, Julian Ashton preferably by email julian@lemonzest.co.uk or letter.